Our Mission

Our mission is to provide safe, high-quality care, easily accessible online services to all our customers and to give exceptional health advice.

We are an online pharmacy that prides itself on our excellent customer care and reliable service. 

We aim to keep waiting times for prescriptions and over the counter products low and to provide expert pharmaceutical advice to all our customers.

We deliver your NHS prescriptions FREE of charge, anywhere in the UK and our secure website allows you to track them every step of the way.

Our Values

Our values are the core of who we are as a company.

  • Customers First  -  Our customers are at the heart of everything we do here at iPharm. Our team works tirelessly to ensure that we have no unsatisfied customers.
  • Patient-centred excellence  -  We hold ourselves to the highest standards of practice and constantly strive to achieve new heights of best practice, all so that we can surpass our standards when it comes to patient care.
  • Honesty and integrity  -  We find that honest and open communication with our patients is key to being able to effectively advise our patients on a range of issues. Our staff go above and beyond to be able to offer the most up-to-date advice on these issues.
  • Diversity, inclusion, respect and teamwork  -  iPharm is founded on a basis of mutual respect and teamwork across all staff, which allows our diverse team to fulfil their potential, both professionally and personally. Our staff’s personal development helps fuel iPharms development into a leading online pharmacy.
  • Effective communication  -  Open communication is the only way to build and maintain trust with our customers.
  • Care, compassion and support  -  We support our patients, night and day

Our Vision

Our vision is to provide high-quality pharmaceutical care, easy accessibility and a convenient way for our patients to order prescriptions and medications online.

We aim to help our customers lead happier and healthier lives through expert advice and help from our highly trained staff.

Our goal is to become one of the UK’s leading digital pharmacy services.

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